You must:

• Be at least 18 years old, or have permission from a parent or legal guardian.
• Have the legal capacity to enter into a binding agreement.
• Provide accurate account information.
• Keep your account credentials secure.

You are responsible for all activity that occurs under your account.

PingSync.app is a subscription-based Software as a Service (SaaS) platform providing real-time notifications, data synchronisation, telemetry and integrations with supported third-party platforms.

Features, supported platforms and functionality may change without notice as the Service evolves.

We do not guarantee that any specific feature will remain permanently available.

Some features require an active paid subscription.

Subscriptions renew automatically unless cancelled before the next billing date.

Access continues until the end of the current billing period following cancellation.

Payments are processed securely through Stripe or the Discord Store.

By purchasing a subscription you authorise recurring charges until cancellation.

You are responsible for ensuring your payment information remains valid.

Failure to collect payment may result in suspension or termination of your subscription.

Prices include or exclude VAT as displayed during checkout.

Subscriptions are normally activated automatically within a few minutes of successful payment.

Occasionally activation may be delayed due to technical issues, payment verification or previous incomplete purchases. In these circumstances activation may take up to 24 hours.

If your subscription has not been activated after 24 hours, please contact support.

Unless required by applicable law, subscription fees are non-refundable once your subscription has been activated and access to the Service has been provided.

Refunds will not normally be provided for:

• partial billing periods;
• unused subscriptions;
• upgrades or downgrades;
• cancellations;
• changing your mind after activation;
• deciding not to wait for activation within the advertised activation period.

Nothing in these Terms limits your statutory consumer rights.

Where applicable under UK consumer law, consumers may have cancellation rights for digital services.

By purchasing a subscription and requesting immediate activation, you expressly consent to us beginning the supply of the digital service immediately.

Where permitted by law, once the digital service has been fully supplied, your statutory right to cancel may no longer apply.

We may transfer an active subscription between user accounts where reasonably necessary, including account migrations or support requests.

Where practical, we will notify you before doing so.

You may cancel your subscription at any time through your account settings.

Cancellation prevents future renewals but does not normally generate a refund for the current billing period.

We may suspend or terminate access immediately where we reasonably believe you have:

• breached these Terms;
• attempted to abuse or disrupt the Service;
• engaged in fraudulent or illegal activity;
• attempted to reverse engineer the Service;
• used automated methods that negatively affect service stability;
• shared access with unauthorised users.

No refund will be provided unless required by law.

You agree not to:

• reverse engineer or decompile the Service;
• interfere with servers or infrastructure;
• exploit vulnerabilities;
• attempt unauthorised access;
• overload the platform;
• use PingSync to violate any law or third-party Terms of Service;
• upload malware or harmful content.

PingSync relies upon third-party services including, but not limited to:

• Discord
• Stripe
• TikTok
• Other supported APIs

We are not responsible for outages, API changes, account suspensions, rate limits, or changes made by these third parties.

Although we aim for high availability, we do not guarantee uninterrupted or error-free service.

Maintenance, upgrades, technical faults or third-party outages may temporarily interrupt access.

All software, code, branding, graphics, documentation and content provided through PingSync remain our intellectual property unless otherwise stated.

Your subscription grants a limited, non-exclusive, non-transferable licence to use the Service while your subscription remains active.

You retain ownership of any content you upload.

You grant PingSync a limited licence to process and display that content solely for providing the Service.

You are responsible for ensuring you have the rights to any uploaded content.

PingSync only stores the minimum information necessary to operate and secure the Service.

Payment information is processed by Stripe or Discord and is not stored by PingSync.

Please refer to our Privacy Policy for further information.

To the maximum extent permitted by law:

• the Service is provided "as is";
• we make no guarantees regarding uninterrupted availability;
• we are not liable for indirect, incidental or consequential losses, including loss of profits, revenue or business opportunities.

Our total liability shall not exceed the subscription fees paid by you during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud or any liability that cannot legally be excluded.

We shall not be liable for delays or failures caused by events beyond our reasonable control, including:

• internet outages;
• cloud provider failures;
• cyber attacks;
• natural disasters;
• war;
• government action;
• utility failures.

We may modify, replace or discontinue features of the Service at any time.

Where changes materially affect paid subscriptions, we will make reasonable efforts to provide advance notice.

We may update these Terms from time to time.

Material changes will be communicated via email, the website or your account dashboard.

Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions regarding these Terms, please contact:

PingSync.app
Email: [email protected]